Privacy Policy

Last updated 4th March 2026

Our Contact Details

Name: Topper the World Cake Toppers
Address: Florida Avenue, Glasgow, G42 8XG
Email: morag[at]toppertheworld.com
Website: www.toppertheworld.com

The Type of Personal Information We Collect

Contact Details: Name, email address, and phone number.

Order Specifics: Wedding/event dates, descriptions and photos of customers and their chosen outfits, pets, etc

Shipping Information: Physical address for delivery of completed toppers.

How We Get the Personal Information and Why We Have It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To provide a quote for a bespoke commission.

  • To communicate with you regarding the design of your cake topper.

  • To fulfil your order and ship the item to your address.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent: (e.g. when you fill out our Lead Form). You can remove your consent at any time by contacting us.

  • Contractual obligation: We need your details to provide the service you have paid for

Who We Share Your Information With

We do not sell your data. We only share information with essential third parties:

  • Delivery Services: (e.g., Royal Mail, DPD) to deliver your order.

  • Payment Processors: (e.g., PayPal, Stripe) to securely process payments.

  • Advertising Partners: Google Ads (to track the success of our enquiries).

  • Social Media: With your permission, I may post photos of your topper and any photos of your wedding you choose to share with me, on my Facebook, Instagram and website. I will only post first names, and never any contact information.

How We Store Your Personal Information

Your information is securely stored. We keep your contact and order details for 7 years following the completion of your order to comply with UK tax and accounting regulations. After this period, we will dispose of your information by deleting digital records. Reference photos will be deleted after completion of your topper.

Your Data Protection Rights

Under data protection law, you have rights including:

  • Access: You can ask for copies of your personal information.

  • Rectification: You can ask us to correct inaccurate information.

  • Erasure: You can ask us to delete your personal information in certain circumstances.

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at morag[at}toppertheworld.com. You can also complain to the ICO if you are unhappy with how we have used your data (www.ico.org.uk).